Frequently asked questions

Explore our FAQ section for quick answers to your most pressing questions. Find the information you need and enhance your experience with us

Prices vary so we recommend visiting our shop for the most accurate and up-to-date pricing information on each item.

Simply click on the shop tab, find the logo within the categories and follow the easy purchasing steps within the listing for that logo. Alternately, contact us and we will help you with the purchasing process.

There is a small additional fee for this service. Feel free to contact us with details of the premade logo you like and what you want to change and we will send you a quote.

We are working hard to make sure all of our current and expanding catalogue is on all platforms. Until that has been completed,  you can either send us a direct email on design@co24.com, complete the form on the contact us page or message us through the shop’s messaging system. Simply tell us which design you would like and we will help you through the purchasing process.

We will personalise your logo within 1-2 days and send you a proof via the email address you provided at check-out in our shop. Once your final design has been confirmed,  the final digital artwork files will be emailed to you. 

You will receive your digital artwork files via the email address you provided at check-out in our shop. This means there are NO shipping fees as NO physical product will be mailed to you.

Digital file formats provided:
EPS, PDF, SVG & JPEG (on a white background), PNG (on a transparent background)  

Your logo will be provided in various digital artwork file formats that can be used for multiple uses. For example, send them to your print shop for signage and use on web and social media.

All previews will be watermarked to co24design, but your final copy will not be watermarked.

A premade logo design means that it is Non Exclusive in nature so this means it will be sold more than one time. We can adapt or modify the design by adding or changing the colour or font.  Feel free to contact us and tell us know what you have in mind.

If you would like a custom logo design that is exclusive to you, please contact us and tell us what you have in mind. We would love to work on your project with you and are happy to give you a quote.

We do not offer refunds or exchanges once a design has been purchased. We do however make sure each client is 100% happy with their design before we send them the final artwork files.

Want to know what our clients say about us and our work?

Take a look at our About page and read our Reviews.

If you have a question that hasn’t been answered here then feel free to Contact Us and we will get back to you as soon as we can.

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